Privacy Policy
Effective Date: 2021-11-21
1. Introduction
Welcome to Tillion! At Tillion, we prioritize the protection of your privacy and data. This Privacy Policy is designed to provide you with a clear understanding of how we collect, use, and safeguard your information as you engage with our services, website, mobile app, and the payment processing services offered by PayHere.
2. Information We Collect
a. Personal Information: We may collect the following personal information:
Name: Your name is essential to personalize our services and communicate with you effectively.
Email Address: We use your email to send important notifications and updates about your account and our services.
Mobile Number: Your mobile number is used for account verification, security, and occasional transaction-related notifications.
b. Payment Information: When you make payments for our services, including web hosting, email hosting, web design, software engineering, and add-ons, we collect necessary payment information. This may include payment card details or e-wallet information to process payments securely and efficiently.
c. Shipping Information: If you purchase physical products or require product delivery, we collect shipping information to fulfill orders accurately.
3. How We Use Your Information
a. Service Provision: Your personal information is primarily used to provide you with our services, such as web hosting, email hosting, web design, software engineering, and any associated add-ons.
b. Invoicing: We use your information to generate and send invoices for our business operations.
c. OTP Verification: Your mobile number is utilized for sending one-time-password (OTP) verification codes to ensure secure account access and transactions.
d. Payment Processing: Payment information is processed to enable smooth and secure transactions.
e. Shipping and Delivery: Shipping details are collected as needed to facilitate product delivery.
f. Communication: We may use your email address and mobile number to communicate with you regarding your account, services, and promotional offers, but only if you opt in for such communications.
4. Sharing Your Information
We understand the importance of data security. We may share your information with trusted third-party service providers, including payment processors and shipping companies, to deliver our services effectively. However, we do not sell, trade, or rent your personal information to third parties.
5. Security
The security of your data is of utmost importance to us. We implement industry-standard technical and organizational measures to protect your information. This includes encryption, secure servers, and regular security audits to safeguard your data.
6. Your Choices
You have the ability to manage your communication preferences and access, update, or delete your personal information by contacting us. However, please note that certain data may be retained for legal or business purposes.
7. Mobile App
When using our mobile app, the same privacy policies and terms apply.
8. Legal Obligations
Tillion is fully committed to complying with all relevant laws and regulations governing the protection of your personal information.
9. Contact Us
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please feel free to contact us using the following contact details:
Tillion (Pvt) Ltd.
[email protected]
+94 77 06 600 06